LiveWellKnowHow! Help Desk

LiveWellKnowHow! Help Desk February 25, 2011 Announcements

 

Have a question about The Wellness Challenge or the LiveWellKnowHow! website? Take a look at the FAQs below. If your question isn’t answered, call the Associate HelpLine at 1-855-432-MIKE (6453) or click the "Submit a Request" tab above to fill out a request form.

 

    1. What if I don’t have a personal email address?
    2. What if I forgot my username or password?
    3. The LIVEWELL password isn't working. What do I do to finish registering?

1. What if I don’t have a personal email address?

You can sign up for a free personal email address through many websites including Hotmail (www.hotmail.com), Yahoo (mail.yahoo.com) and Google (mail.google.com). An email address is required to register on www.LiveWellKnowHow.com.

2. What if I forgot my username or password?

Your username is the same as what you use to log in to the OracleHR system. Go to www.livewellknowhow.com/resetpassword.aspx to see your username along with a link to reset your password. (Be sure to check your Spam or Junk folder if you don't receive an email shortly as it may have been marked as spam.)

3. The LIVEWELL password isn't working. What do I do to finish registering?

If you are registering for the site and/or changing your password for the first time, your initial "Current Password" is: LIVEWELL (all caps). If you continue to have trouble, call the Associate HelpLine at 1-855-432-MIKE (6453).



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